PROCESSING & SHIPPING
All orders are processed and shipped within 5-7 days. We are a small 2 person business working full time outside candle making. We will be work hard to get every order out in a timely manner.
We use a standard shipping rate based on the value of the item in your cart. Usually, the larger the purchase, the greater the cost to ship all items safely.
We are now shipping internationally to Canada, Australia, and United Kingdom!
Shipping rates may be higher due to shipping over seas. Rates are determined based on destination and weight of product to ensure safe delivery.
RETURN & EXCHANGE POLICY
We pride ourselves in taking care of our customers and always want to make things right! Please take a photo of the damaged product with in 14 days and send to our email at firstname.lastname@example.org. Upon receiving email, we will re-ship your item for you at no cost or issue a refund.
Interested in carrying our candles in your store, or have an event coming up like a wedding or company event? We would love to be a part of your event or in your store.
There is a minimum order of 30 candles and a max of 200. We hand pour each and every candle so if you need more than 200 please reach out to us and give us ample time. We do offer samples which are half the cost of normal pricing and a limit of 2 per every item.
For events we offer 4oz metal tins in either silver, gold, or black. Feel free to reach out to us to see the different vessels we offer and talk about pricing. We ask for 2 month notice as well as a 50% deposit.
For more information or to send us an inquiry please fill out a form over at our Stockist//Events page.